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Privacy Policy

At Calljmp LLC ("Calljmp", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal data through our platform, services, and websites, including calljmp.com, dash.calljmp.com, and api.calljmp.com (collectively, the "Service").

1. Information We Collect

We collect and process the following categories of information:

  • Account Information: Your email address, name, and (hashed) password when registering or authenticating.
  • Usage Data: Interactions with the platform (e.g., API usage, logins, uploads, feature usage).
  • Technical Metadata: IP address, device type, browser user agent, time zone, and timestamps.
  • Uploaded Content: Files and data submitted by you or your users, including database records and storage uploads.
  • End-User Data: Personal data of your app’s users (e.g., identifiers, authentication tokens, email addresses), stored or processed through our infrastructure.

2. How We Use Your Information

We use personal data for the following purposes:

  • To provide and operate our Service
  • To authenticate users and manage access
  • To detect fraud or abuse and ensure platform integrity
  • To monitor performance and optimize the platform
  • To communicate with you regarding your account, usage, or changes to our terms and policies
  • To provide support when requested

We do not sell your personal data.

3. Legal Basis for Processing (EU/EEA Users)

If you are located in the EU or EEA, we process your personal data on the following legal bases:

  • Performance of a contract (to provide the Service)
  • Legitimate interest (e.g., security, analytics)
  • Consent (where required, e.g., for cookies or marketing)

4. How We Store and Protect Your Data

We take the security of your data seriously and implement industry-standard measures:

  • Data is encrypted in transit (TLS) and at rest
  • Access is restricted to authorized personnel under least-privilege principles
  • Infrastructure is hosted via Cloudflare’s global edge network

We use:

  • Cloudflare D1 for relational databases
  • Cloudflare R2 for object/file storage
  • Stripe for payment processing
  • Resend for transactional email delivery
  • Google Analytics for dashboard usage analysis

5. Cookies and Analytics

We use cookies and tracking tools on our dashboard to:

  • Maintain session state
  • Understand how users interact with features
  • Improve the Service experience

If required by law, we will implement a cookie banner to request consent.

6. Data Subject Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Port your data to another provider
  • Withdraw consent (if processing was based on it)

Currently, self-service account deletion is not supported, but it is planned. You may contact us to exercise any of these rights.

7. Data Retention

We retain your data for as long as necessary to provide the Service and comply with legal obligations. Inactive or canceled accounts may be subject to archival or deletion after a retention period.

8. Data Transfers

We are based in the United States and may process or store your data in jurisdictions outside your own. Where applicable (e.g., EEA to US transfers), we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards.

9. Third-Party Services and Subprocessors

We may share your data with subprocessors solely to operate the Service. These include:

  • Cloudflare (hosting, database, storage)
  • Stripe (billing)
  • Resend (email delivery)
  • Analytics providers (usage analysis)

A complete list of subprocessors is available upon request.

10. Children’s Privacy

The Service is not directed to individuals under 18. We do not knowingly collect data from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or dashboard notice. Continued use of the Service after such updates constitutes acceptance.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or your data, contact us at:

Calljmp LLC
Registered in Nevada, USA
Email: info@calljmp.com